If you need help with an order, delivery issue, payment question, product query, or general support matter, the best way to contact AUS LABS Support is by opening a support ticket.
What is the best way to contact support?
The best way to contact AUS LABS Support is through the support ticket system. This helps us review your request properly and respond with the right information as quickly as possible.
What can I contact support about?
You can contact support for help with order tracking, shipping and delivery issues, payment confirmation, discount code problems, order changes, refunds, cancellations, product questions, and other general support matters.
What should I include in my request?
To help us assist you faster, please include your order number if relevant, the email address used at checkout, and a clear explanation of your question or issue.
Why use the support ticket system?
Using the support ticket system helps keep your request organised and ensures the right information is reviewed when responding to your enquiry.
Still need help?
If you still need help, please open a support ticket and include all relevant order or product details.