No. AUS LABS orders are shipped domestically within Australia, so they do not go through customs as part of the normal delivery process.
Why does my order not go through customs?
Orders are sent within Australia using Australia Post. Because the parcel is moving through a domestic postal network, it is not treated as an international shipment.
Does this affect delivery time?
Yes. Domestic shipping helps avoid international transit and customs processing, which can support faster and more straightforward delivery timeframes.
Will I still receive tracking details?
Yes. Once your order has been dispatched, tracking details are usually sent so you can monitor delivery progress.
Still need help?
If you still need help, please open a support ticket and include your order number and the email address used at checkout.